Inside the Summer of ISPs

Written by: Amy Kerrigan, Communication Specialist

Service & Support Administrators (SSAs) are tasked with completing Individual Service Plans (ISPs) for each person who qualifies for services with the county board. These plans are done annually, usually spread out over the course of the year.

Recently, the Ohio Department of Development Disabilities created one statewide ISP template for all 88 counties to use. Until now, each county had their own form.

​Now that the SSAs’ training on the new statewide ISP is complete, summer days are for renewing plans with each person on their caseload. We asked the SSAs a few questions about how the new Ohio ISP process is going, and this is what they told us…

How long, on average, does it take to onboard one person to the new Ohio ISP?
ANSWER:     It varies person to person; between scheduling the ISP meeting, having the meeting, then updating to the OISP, the process currently is averaging around 15 hours per person. 
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What is your biggest challenge with implementing the new Ohio ISP? 
ANSWER:     Well, the new Ohio ISP is very time intensive. So, finding the time to complete it with the individual/team, know where everything goes in the plan, and complete it. Just when you think you know what you’re doing there will be a change, e-mail, or a glitch in the system. Trying to balance the time it takes to complete the OISP and have all other duties completed can be a balancing act at times. I know it will get easier with time, and CCBDD is figuring out where to put the important components. I have a great supportive team that has been helping me figure things out, and answer questions. We got this. 

One question in the Ohio ISP is “What makes the person’s typical day better?” -  How would you answer that question about yourself?
ANSWER:     Coffee to get the day rolling. 

If you could use the Ohio ISP to interview any celebrity, who would you choose? Why?
ANSWER:     Gary Busey – because he’s a wild and crazy guy!

ISP Superlatives

• Most likely to take a long vacation after the finishing ISPs     Nikki Wilson
• Most likely to receive the ISP Over-Achiever Award     Eric Breon
• Most likely to bring home-baked treats to ISP meetings and trainings     Loretta Stroud
• Most likely to give everyone high-fives during ISP meetings and trainings     Mark Glunt & Joe Brewer
• Most likely to lend a helping hand     Jaime Mattox-Barger

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